Privacy Policy

1. Introduction

Ordaana ("we," "our," or "us") is committed to protecting the privacy of individuals and the security of their personal information. This Privacy Policy outlines our practices regarding the collection, use, disclosure, and protection of your personal data when you access and use our Service eCommerce platform, referred to as "Ordaana" in this document.

By using Ordaana, you consent to the practices described in this Privacy Policy. If you do not agree with this policy, please do not use Ordaana.

2. Information We Collect

We collect information from you when you sign up for an Ordaana account and when you use our platform. The information we collect may include:

2.1. Personal Information:

  • Your name
  • Email address
  • Phone number
  • Company name
  • Billing information

2.2. Usage Information:

Log data, such as your IP address, browser type, and operating system Usage patterns and interaction with Ordaana, including pages visited, features used, and the date and time of access User-generated content, such as comments and messages

3. How We Use Your Information

We use the information we collect for various purposes, including but not limited to:

3.1. Providing and Improving Ordaana:

  • Creating and managing your account
  • Providing customer support
  • Enhancing the functionality and performance of Ordaana
  • Analyzing user behavior and preferences to improve our service

3.2. Communication:

  • Sending you important service-related information, such as updates, security alerts, and account notifications
  • Responding to your inquiries and requests

3.3. Marketing and Promotions:

  • Sending you promotional and marketing materials about Ordaana, subject to your preferences
  • Conducting surveys and contests, if applicable

3.4. Legal Compliance:

  • Complying with legal obligations and requests from authorities
  • Protecting our rights, privacy, safety, and property, and that of our users and partners

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with the following entities for specific purposes:

  • Service Providers: We may share your information with third-party service providers who help us deliver Ordaana's services, such as hosting, payment processing, analytics, and customer support.
  • Affiliates: We may share information with our affiliates for business purposes, provided they are bound by this Privacy Policy.
  • Legal Compliance: We may disclose your information to comply with applicable laws, regulations, legal processes, or governmental requests.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or part of our assets, your information may be transferred as part of the transaction.

5. Data Security

We take data security seriously and implement reasonable measures to protect your personal information. However, no method of transmission or storage on the internet is entirely secure, so we cannot guarantee the absolute security of your data.

6. Your Choices

You can exercise the following rights regarding your personal information:

  • Access your data.
  • Correct inaccuracies in your data.
  • Delete your data.
  • Withdraw consent for specific processing activities.
  • Opt-out of marketing communications.

To exercise these rights, please contact us at support@ordaana.com

7. Children's Privacy

Ordaana is not intended for children under the age of 16, and we do not knowingly collect personal information from children.

8. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes through Ordaana or by other means.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at support@ordaana.com Thank you for using Ordaana.

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