Documentation

All the tools you need to run your business.

Payments and Banking

Ordaana offers convenient payment options for Clients to pay you for your services.

Accepting Payments

Payments can be accepted through the following ways:

  • Order Payments: Manually process payments for orders through your Ordaana account. Learn about Orders
  • Order Forms with Payments enabled: Create order forms with payments enabled to allow Clients to pay for services ordered. Learn about Order Forms
  • Invoice Payments: Send invoices to Clients to accept payments before or after the service. Learn about Invoices
Processing Refunds

You can easily refund any payment fully or partially in Ordaana.

  • Steps to refund an order payment
    • Navigate to Orders
    • Select an Order you would like to refund
    • Scroll to Order Payments section
    • Select a payment and click refund
    • Enter amount to refund
    • Submit
  • Steps to refund an invoice payment
    • Navigate to Invoices
    • Select an Invoice you would like to refund
    • Scroll to Payment History section
    • Select a payment and click refund
    • Enter amount to refund
    • Submit
Banking Setup

Ordaana integrates with Stripe to allow you to securely connect your Bank Account to receive payouts for payments you receive through Ordaana.

About Stripe

Stripe is a secure and powerful platform that enables businesses to easily integrate payments into their applications. It allows you to manage your financial transactions, automate payouts, and connect with various payment methods.

Payout Schedule

Your Ordaana payments are paid out within 2 business days to your connected bank account. Multiple payments are grouped into a single daily payout for your Ordaana account.

Payment Fees

Ordaana offers extremely competitive payment fees using the industry standard payments platform powered by Stripe.

Payment Processing Fees

  • 2.9% + 30¢ per successful charge for payments processed using USA based credit cards
  • 4.4% + 30¢ per successful charge for payments processed using International credit cards

Payout Processing Fees

  • 0.25% + 25¢ per payout to your USA based bank account
  • For payout processing fees for international bank accounts, refer to International and country-specific fees on the Stripe website https://stripe.com/connect/pricing

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